Support
Pran
Last updated: August 2026 · Applies to iOS & Android
Need help with a session, reminder, custom pattern, sound, or your local history? Email us with your device model, operating-system version, and a short description.
01 / A Reminder Did Not Arrive
Check that the reminder is enabled in Pran and that notifications are allowed in system settings. Focus modes, battery-saving features, device restarts, and time-zone changes can affect delivery.
02 / Sound or Haptics Are Missing
Check media volume, silent-mode and haptic settings, and any connected Bluetooth device. You can also switch sound and haptic cues off and on again in the session settings.
03 / A Breathing Pattern Feels Uncomfortable
Stop the session and return to normal breathing. Reduce hold times or use a gentler preset. Pran is not medical advice; speak with a qualified professional if breathing exercises cause symptoms or concern.
04 / Where Is My Data?
Patterns, preferences, reminders, moods, and history are stored locally on your device. Core Tattva has no account or server copy and cannot recover data removed by clearing storage or uninstalling the app.
05 / Bug Reports and Feature Requests
Include your device model, OS version, Pran version, and steps to reproduce the issue. Screenshots are helpful, but remove any personal information before sending them.
06 / Contact
Questions or requests can be sent to dev@coretattva.com. We usually reply within 2–3 business days.