Support

Sketch Focus Help

Quick answers, troubleshooting, and how to reach us

Need a hand?

Email dev@coretattva.com with your question, your device model, and a screenshot if useful. We usually reply within 2–3 business days.

1. How does Sketch Focus work?

Pick a duration, hit start, and put your phone down. As your focus session ticks along, the app draws a sketch one stroke at a time. Finish the session and you finish the artwork. Quit early, and the sketch stays unfinished.

2. The timer paused or my sketch didn't finish

Sketch Focus runs as a foreground timer, so it needs to stay alive in the background. If your phone aggressively kills background apps, the session can be interrupted. On Android, disable battery optimization for Sketch Focus. On iOS, avoid swiping the app away from the multitasking switcher mid-session.

3. Can I customise the timer length?

Yes — you can set a custom duration for each session. Standard pomodoro lengths (25, 45, 60 minutes) are available as quick presets, but you can dial in any duration that suits the work in front of you.

4. Where are my finished sketches saved?

Completed sketches stay inside the app gallery on your device. Nothing is uploaded anywhere. You can share or save individual sketches from inside the gallery using your device share sheet.

5. Does it work offline?

Yes. Sketch Focus is fully offline. There is no account, no sign-in, and no network calls. You can put your phone in airplane mode and everything will keep working.

6. I lost my sketches after reinstalling

Because Sketch Focus stores everything locally and never syncs to the cloud, uninstalling the app permanently deletes your gallery. We do not have a copy. Back up sketches you care about by sharing them out of the app first.

7. Will there be more sketch styles?

Yes. We add new sketch styles in updates. Keep the app up to date through the App Store or Play Store to get the latest packs as they ship.

8. How do I report a bug or request a feature?

Email us. Send a short note to dev@coretattva.com describing what you saw, what you expected, your device model, and the OS version. Screenshots and screen recordings help a lot. We read every email.

9. Refunds

Refunds for paid downloads are handled by Apple and Google directly through your App Store or Play Store account. We cannot issue refunds on their behalf, but we are happy to help you troubleshoot anything that might be getting in the way.

10. Still stuck?

Reach out at dev@coretattva.com and we'll get you sorted.